Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the practice manager by telephone or in ... [continue] Complaints and compliments

getUBetter

Do you have a joint or muscle problem? Please use the FREE getUBetter app designed and written by your local clinicians in Somerset. It offers local tips, advice, and exercises ... [continue] getUBetter

How to Register

Register with us online You can register with us using this link: Register with Millbrook Surgery How to register with a GP surgery How to register with a GP surgery ... [continue] How to Register

How we are using technology to improve patient care

This practice is using the “Brave AI” which helps staff to identify vulnerable patients who may otherwise go under the radar. Following a successful pilot in care homes in Somerset ... [continue] How we are using technology to improve patient care

Live Well With Pain Café

Do you live with a long-term persistent pain condition? Does it affect your emotional wellbeing and get you down? Does it stop you sleeping well? Does it restrict your daily ... [continue] Live Well With Pain Café

Monitor your health through loanable equipment through your library

Patients looking to improve their health can get extra help for free from their local library. Libraries now loan activity tracker watches (Taunton, Bridgwater, Burnham, Chard, Yeovil, Glastonbury, Frome and ... [continue] Monitor your health through loanable equipment through your library

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

SMS Text Message Reminders & Newsletter Sign up

You can now register to receive information by text message on your phone regarding appointments and health care and/or our Practice Newsletter If you wish to register for this messaging ... [continue] SMS Text Message Reminders & Newsletter Sign up

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 30th June, 2021