Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, we ask that you complete a complaints form which can be given to you at the front reception.

Every effort will be made to respond to your concerns as swiftly as possible.

Millbrook Surgery
Millbrook Gardens
Castle Cary
Somerset
BA7 7EE
Telephone: 01963 350210

Alternatively, if you are making a complaint about the NHS Services in Somerset please follow the link below:

https://www.somersetccg.nhs.uk/contact-us/complaints/

Date published: 10th October, 2014
Date last updated: 12th May, 2025