Millbrook Surgery

01963 350210
Prescriptions: (11am to 4pm only)
01963 359354

Improving Access

Queen Camel, Bruton, Milborne Port, Millbrook and Wincanton GP Practices are working collaboratively to offer appointments to their own and each other’s patients who cannot easily access primary care services during normal working hours. Four of the practices in turn will offer extra appointments with a health care professional between 6.30pm and 8.00pm Monday – Friday and Millbrook Surgery will additionally offer appointments from 7.30 – 8.00am on a Tuesday.  Queen Camel will offer appointments (for all practices) between 9.00am and 10.30am on a Saturday.  The appointments will be with the host practice staff, not your registered practice staff.

This is an initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday – Friday and on Saturday mornings) at other practices across the local area.  Appointment types will vary, some being face to face and some on the telephone.  There will be a mixture of pre-bookable and same day appointments available across the week.  They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse.  We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

Booking an evening or weekend appointment

To book an evening or weekend appointment please contact your registered practice during normal opening hours, this will help us to signpost you to the most appropriate option for your particular problem.  By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you.

Please note that this is NOT a walk in service and anyone who turns up at a practice without a pre-booked appointment will be asked to contact the Out of Hours service.

You need to agree to your medical record being shared with the host practice who are providing your appointment.  The Clinician providing your appointment needs to have full access to your medical record.

Patients are reminded that the extension to routine GP services at evenings and weekends does not replace the current Somerset Out of Hours Urgent Primary Care Services. If patients or their family members become ill overnight or at the weekend and need medical advice or help outside of practice opening hours, they should continue to call NHS 111.

If you would like an appointment during one of these sessions, please contact your registered practice and request an “Improved Access” appointment. These appointments can either be on the telephone or face to face. You must contact your own practice in order to make the appointment.